Submit a ticketCall us

Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.

 

Home > Success Center > Serv-U Managed File Transfer & Serv-U FTP Server > Unable to download log file using management console

Unable to download log file using management console

Created by Pamela Pineda, last modified by MindTouch on Jun 23, 2016

Views: 2 Votes: 0 Revisions: 4

Overview

When trying to download log file using the "download log" button under Domain Activity, you get an error saying - no files have been found.

Environment

Serv-U version 15.x

Cause 

The download log button does not work when you access the Management Console from a remote machine/browser.

Resolution

Access the Management Console from the Serv-U server itself and download the logs from there.

 

Last modified
02:39, 23 Jun 2016

Tags

Classifications

Public