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Home > Success Center > Serv-U Managed File Transfer & Serv-U FTP Server > Unable to add a listener in Serv-U

Unable to add a listener in Serv-U

Created by Richard Casey, last modified by MindTouch on Jun 23, 2016

Views: 11 Votes: 0 Revisions: 6


This article addresses the issue where a user is unable to add a listener in Serv-U with a Gateway server that has no external IP address.


Serv-U 15.1.2


This occurs when the gateway is set up with the actual address and nothing in the External IP address fields.


Verify that the gateway server IP address. If there is no separate external IP, enter the gateway IP address in both the Gateway and External IP address fields:





Last modified
02:39, 23 Jun 2016