Submit a ticketCall us

Bridging the ITSM Divide
Integrated help desk and remote support software for faster resolution

Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line. Register Now.

Home > Success Center > Serv-U Managed File Transfer & Serv-U FTP Server > Unable able grant permissions to users

Unable able grant permissions to users

Created by John Wallace, last modified by MindTouch on Jun 23, 2016

Views: 29 Votes: 0 Revisions: 7

Overview

Unable able grant permissions to users because users are not signed in on service with correct permissions.

Environment

All Serv-U versions

Resolution

  1. Log in to your machine using Admin rights.
    Note: Windows allows services to be run except for the Local System.
  2. Go to Control Panel > Administrative Tools > Services window. 
  3. Open the Properties of the Serv-U FTP Server service.
  4. Change the user account in the Log On.
  5. Select This account.
    Note: The account used should be an administrative account that exists on the domain (the local Administrator account does not work here. Use either the domain-wide administrative account or a named account).

 

For more information, see Remote Folder Access With Serv-U Running as a Service.

Last modified

Tags

Classifications

Public