This article provides information about submitting a Feature Request.
All versions of Serv-U
You may post your request to the Thwack forum for the SolarWinds product you wish to see improved.
Thwack forums are here: http://thwack.solarwinds.com/communi...re-request_tht.
Create a post titled “FEATURE REQUEST - Name of the Feature Request” and detail your request including case number.
These forums are monitored by our Product Managers. This allows other customers to voice their opinions as to whether they would find the feature useful.
You may find "What we are working on" interesting:
"How To Create Ideas and Feature Requests"
"Ideation Process & FAQ"
Please be aware that:
You can also call our the support desk and request a ticket for your feature request, as well as utilizing https://customerportal.solarwinds.com/ to create your ticket. Make sure to indicate Feature request in the title.