Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Serv-U Managed File Transfer & Serv-U FTP Server > Security error when starting HTTP/HTTPS

Security error when starting HTTP/HTTPS

Overview

The Serv-U HTTP/HTTPS services stop running, with users receiving a following error when logging on to the web page.

 

SECURITY ERROR: Serv-U application security check failed. Please re-install Serv-U to correct the error.

 

Serv-U-SecurityError.PNG

 

Cause

The Serv-U application files have been modified in an unauthorized fashion, causing instability in the HTTP/HTTPS service. To ensure the security of the server, the HTTP/HTTPS service has shut down.

Environment

All versions of Serv-U

Resolution

This can be resolved by reinstalling Serv-U, replacing the modified files with the secure original versions.

 

NOTE: Customization of the HTTP/HTTPS pages is possible using the steps at KB Article #1781

Last modified
23:37, 23 Jun 2016

Tags

Classifications

Public