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Home > Success Center > Serv-U Managed File Transfer & Serv-U FTP Server > Serv-U - Knowledgebase Articles > Submit a Feature Request for Serv-U

Submit a Feature Request for Serv-U

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Created by Zaquan Henry, last modified by Melanie Boyd on Dec 13, 2018

Views: 759 Votes: 2 Revisions: 4

Overview

This article provides information about submitting a Feature Request. 

Environment

All versions of Serv-U

Detail

You may post your request to the Thwack forum for the SolarWinds product you wish to see improved.  
Thwack forums are here: http://thwack.solarwinds.com/communi...re-request_tht.

Create a post titled “FEATURE REQUEST - Name of the Feature Request” and detail your request including case number.
These forums are monitored by our Product Managers. This allows other customers to voice their opinions as to whether they would find the feature useful.


You may find "What we are working on" interesting:
http://thwack.solarwinds.com/thread/43025

"How To Create Ideas and Feature Requests"
http://thwack.solarwinds.com/docs/DOC-167238

"Ideation Process & FAQ"
http://thwack.solarwinds.com/docs/DOC-167239


Please be aware that:

  • Developers will decide on whether or not to go ahead with implementation of the feature.
  • Developers will decide on the timeline of the release (if they decided to implement the feature).
  • Support does not update you on whether the feature has been implemented, and you will have to check the Release Notes.

 

You can also call our the support desk and request a ticket for your feature request, as well as utilizing https://customerportal.solarwinds.com/ to create your ticket. Make sure to indicate Feature request in the title.  

 

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