Submit a ticketCall us

Training ClassThe Orion® Platform Instructor-led Classes

Provided by SolarWinds® Academy, these trainings will introduce users to the Orion Platform and its features, management, and navigation. These courses are suitable for users looking to discover new tips, tricks, and ways to adapt their Orion products to better suit their monitoring needs:
Deploying the Orion Platform
Configuring Orion views, maps, and accounts
Configuring Orion alerts and reports

Reserve your seat.

Home > Success Center > Serv-U Managed File Transfer & Serv-U FTP Server > Serv-U - Knowledgebase Articles > Navigate through the Serv-U Web Client

Navigate through the Serv-U Web Client

Updated April 11, 2017


This article provides information and a walk-through on how to use the Serv-U Web Client.

As of Serv-U version 7, users can connect to the Serv-U server using the HTTP and HTTPS protocols to either the Web Client or FTP Voyager JV.

Users can log in to the file server and access all of their files online without using an external FTP client through the Web Client. A file can be uploaded or downloaded at a time. Web Client also has an Image Preview feature. Images can be viewed as thumbnails or slideshows prior to download. A built-in multi media player which streams audio and video to any location is also included. 


All Serv-U versions


Log in to the Web Client

Note: To log in to the Web Client, Serv-U must must be configured to listen for HTTP requests. See Serv-U firewall rules for more information.

  1. Open Internet Explorer or Mozilla Firefox.
  2. Enter the IP address or domain name assigned to Serv-U. A login window opens.
  3. Enter your default FTP credentials.

You are now logged in to the Web Client. 

Web Client actions

Note: Web Client is limited to a single upload or download action a time. 




Right-click a file, and then select Download.
Select a file, and then click Download on the lower-left part of the window.


Click Upload on the lower-left part of the window. 


If a user has Rename permissions:

Right-click a file or folder, and then select Rename.


Select a file or folder, and then click Rename on the lower-left part of the window.


If a user has Delete permissions:

Right-click a file or folder, and then select Delete.


Select a file or folder, and then click Delete on the lower-left part of the window

Create directory

If a user has Create permissions:

Click Create Directory on the lower-left part of the window. 

Open directory

Double-click a directory.


Select a directory, and then click Open Directory on the lower-left part of the window.

Go up a directory To go up one directory in the file structure, click the Parent Directory on the upper-left part of the window. 
Go to home directory Click Home on the upper-right part of the window.
Change password

If a user has Change Password permissions:

Click Change Password on the upper-right part of the window. 

Note: This action is not available for Windows User Group.

Open FTP Voyager JV

If a user has access to FTP Voyager JV:

Click FTP Voyager JV on the upper-right of the window.

Go to a specific directory Click Go on the upper-right part of the window, and then enter the full directory path.
Back and Forward Click Back or Forward next to the Serv-U logo to navigate through your browsing history.
Full History Click Full History (arrow down icon) to view the full history.
Save favorite folders

Right-click a folder, and then click Save as Favorite. 

Select a folder, and then click Save as Favorite.

Enable Thumbnail view of a folder
  1. Select a folder, and then click Thumbnail on the upper-left of window.
  2. Select a size from the drop-down menu. A larger size image takes longer to load.

Note: Generating thumbnails is a server-side operation and consumes CPU and memory space. 

Details Click Details to return the images to their normal view. 
Play a media file


  • You can play WMV, AVI, MP3, MPEG, and WAV file formats.
  • Mozilla Firefox users must install a plug-in before accessing the built-in media player.

To play a media file: select a media file, and then click Play Media at the bottom of the window. 

To play all audio or video files in a folder: select a folder, and then click Play List. 

Play Previous Media and Play Next Media Click Play Previous Media or Play Next Media to skip through your playlist.
Create a playlist Create a set of shortcuts to the media, and then drag them in to a folder. 
Log out

Click Log out on the upper-right part of the window. 




Last modified