Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Serv-U Managed File Transfer & Serv-U FTP Server > Serv-U - Knowledgebase Articles > Maximum number of sessions per user account not working

Maximum number of sessions per user account not working

Created by Pamela Pineda, last modified by MindTouch on Jun 23, 2016

Views: 1,193 Votes: 0 Revisions: 4

Overview

This article provides brief information on setting up a limit to have only x number of sessions per user account but it seems like this limit is not being followed and number of sessions are greater than the limit.

Environment

Serv-U version 15.x

 

Cause 

The issue is caused when Always allow login is enabled on the user level or group level.

 

Enabling this option means that the user account is always permitted to log in, regardless of restrictions placed upon the File Server such as maximum number of sessions. It is useful as a fail-safe in order to ensure that critical system administrator accounts can always remotely access the File Server under all conditions. As with any option that allows bypassing access rules, care should be taken in granting this ability. The value of this attribute can be inherited through group membership.

 

Resolution

Disable Always allow login enabled on the user level or group level.

 

 

 

Last modified

Tags

Classifications

Public