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Home > Success Center > Serv-U Managed File Transfer & Serv-U FTP Server > Serv-U - Knowledgebase Articles > FTP Voyager JV fails to launch after installing Java update on Mac OSX

FTP Voyager JV fails to launch after installing Java update on Mac OSX

Updated May 2, 2017


FTP Voyager JV fails to launch after installing the Java update for Mac OSX 10.5.

The Java update fails to launch the Java Web Start application that opens the.jnlp file extension. The update deletes the old Java Web Start application located in /Applications/Utilities/Java/Java Web Start and creates a new Java Web Start application and stores it in /System/Library/CoreServices/Java Web Start. In some cases, the update does not appear to rebuild the launch services database.


All Serv-U versions


Open a Finder window, and then go to /System/Library/CoreServices
Note: Any application that is in CoreServices which is not registered in the launch services database will be added.


If FTP Voyager JV fails to launch again, follow these steps to associate the .jnlp file with the Java Web Start application:

Safari users

1. Go to the Safari Download Manager, and then select the downloaded .jnlp file.

2. Click the Finder button.

3. Select the .jnlp file.

4. Click Properties > Get Info.



5. Select Open with Java Web

6. Click Change All, and then click Continue. 



7. Relaunch FTP Voyager JV by reloading the page.

Firefox users

1. Open Preferences from Firefox.

2. Go to the Application tab.

3. Select .jnlp file.

4. Select Use Java Web Start from the toggle button. 

Note: You can also select Use Java Web Start through /System/Library/CoreServices/Java Web Start.

5. Relaunch FTP Voyager.


For further assistance, contact RhinoSoft Technical Support Team.


Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.


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