Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Serv-U Managed File Transfer & Serv-U FTP Server > Serv-U - Knowledgebase Articles > Error: There is a problem with this website’s security certificate

Error: There is a problem with this website’s security certificate

Updated August 28th, 2016

Overview

The following error occurs when there are issues with the website's security certificate:

There is a problem with this website’s security certificate.
The security certificate presented by this website was not issued by a trusted certificate authority.

Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.  
We recommend that you close this webpage and do not continue to this website.  

Recommended -- here to close this webpage. 
Not recommended  -- to this website (not recommended). 

Environment

  • All Serv-U versions

  • IE

Resolution

  1. Click Continue and the following screen opens:
  2. Select the red HTTPS.
  3. Select all the details, copy your cert local and save it to your local computer trusted root certification authorities.
  4. After saving, the https will turn green.
  5. This is by design with all https sites, but some, like personal FTP servers need certificate to be downloaded.
  6. After copying it, double click and install.

 

 

Last modified

Tags

Classifications

Public