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Home > Success Center > Serv-U Managed File Transfer & Serv-U FTP Server > Serv-U - Knowledgebase Articles > Error: Home directory does not exist

Error: Home directory does not exist

Updated April 12, 2017

Overview

This article describes the issue when you receive the Home directory does not exist error message.

 

Environment

All Serv-U versions

Resolution

 

When configuring Serv-U as a system service on a system running Windows XP/Server 2003 or newer operating systems, the Serv-U service runs under the Local System account by default. Because the Local System account has no network privileges, it prevents Serv-U from accessing home directories located in UNC paths and generates the Home directory does not exist error. To resolve this issue, see the following link: 

Configure Serv-U and FTP Voyager Scheduler to access network files or folders

Note: When testing Serv-U, SolarWinds recommend using the FTP Voyager because of its logging capabilities.

 

 

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