Submit a ticketCall us

whitepaperYour VM Perplexities Called, and They Need You to Read This.

Virtualization can give you enormous flexibility with future workloads and can be a key enabler for other areas, like cloud computing and disaster recovery. So, how can you get a handle on the performance challenges in your virtual environment and manage deployments without erasing the potential upside? Learn the four key areas you need to be focusing on to help deliver a healthy and well-performing data center.

Get your free white paper.

Home > Success Center > Serv-U Managed File Transfer & Serv-U FTP Server > Serv-U - Knowledgebase Articles > Definition of Upgrade Protection

Definition of Upgrade Protection

Table of contents

Updated:  July 12, 2013

Overview

SolarWinds offers Upgrade Protection (a.k.a. "maintenance" or "paid support") with any purchase of our software.

 

Environment

  • Serv-U all versions

Detail

While you are covered under Upgrade Protection, you are eligible to install and use all minor revisions and major updates released during that protection period.  All SolarWinds software purchases come with one year of upgrade protection. 

Upgrade Protection also enables SolarWinds Standard Updates and Support support plan.

When your Upgrade Protection period is about to expire (or has expired), you can renew online at the Customer Service Center.  Additional years of Upgrade Protection are available at a steep discount from the current product purchase price, allowing you to continue receiving updates without paying the full retail price. 

If require further assistance, please consult our support plans and options or click "Contact Us" at the top of this page.
 

 

 

 

 

Last modified

Tags

Classifications

Public