Submit a ticketCall us

AnnouncementsAre You “Flying Blind?”

When it comes to your complex IT infrastructure, you want to ensure you have a good grasp of what’s going on to avoid any fire drills that result from guesswork. Read our white paper to learn how proactively monitoring your IT environment can help your organization while giving you peace of mind.

Get your free white paper.

Home > Success Center > Serv-U Managed File Transfer & Serv-U FTP Server > Serv-U - Knowledgebase Articles > Configure virtual paths in Serv-U

Configure virtual paths in Serv-U

Table of contents
Created by Richard Casey, last modified by Albert.Cerezo on Feb 18, 2019

Views: 1,355 Votes: 2 Revisions: 5


There are cases that a customer needs to add an additional folder aside from the home directory or need to access other network share folder. The virtual path is the best solution to achieve this configuration. Please refer for the steps below.


Serv-U MFT version 15


  1. Navigate to the level at which the Virtual Path should be applied. For a single user, navigate to Users | User Properties (by editing a user account) | Virtual Paths. For a group, navigate to Group | Group Properties (by editing a group) | Virtual Paths. For a domain, navigate to Directories | Virtual Paths. For a server, navigate to Global Directories | Virtual Paths. In this example, we will create a Virtual Path at the domain level.
  2. Select Add to add a Virtual Path.
  3. Select the Physical Path and Virtual paths that should be used. For example, the Physical Path might be C:\Downloads (a shared repository of downloaded files) and the Virtual Path might be %HOME%\Downloads, which would place a directory called Downloads in the home directory of each user account on the domain.
  4. Select Save.


In order for users to be able to access this Virtual Path, they must have access to the Physical Path. Since this Virtual Path should exist for all users, a Directory Access rule granting access to C:\Downloads should be created in the Directories | Directory Access menu. This completes the configuration.




Network Permissions Issues

A common problem with setting up Serv-U on an NT, 2000, XP or 2003 system is Serv-U's system service runs under the LocalSystem account by default. This account does not have access to any network resources. If Serv-U requires access to network resources, there are two options:

  1. Configure the Serv-U service to log in as a user who has access to the required network resources rather than the LocalSystem account, which exists locally only and does not have access to network resources. To change the user account used to run Serv-U, go to the Windows Control Panel | Administrative Tools | Services menu. Edit the Serv-U File Server service and open the Run as a tab. Please contact your network administrator if you need to know which accounts will grant this access. 

Note: Accounts used to run the Serv-U File Server must be granted the Log on as a service privilege in Windows.

  2.  The simpler option is to disable Serv-U running as a service. Under Local Server in the Serv-U Administrator, uncheck Start automatically (system service).





Last modified