Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Serv-U Managed File Transfer & Serv-U FTP Server > Gather or send Orion Diagnostics to Serv-U

Gather or send Orion Diagnostics to Serv-U

Table of contents

Updated: August 5, 2016


This article provides steps on how to gather and upload diags to SolarWinds support via the Serv-U FTP.


All Orion products


1. Go to > All Programs > SolarWinds Orion > Documentation and Support > Orion Diagnostics.

2. Press Start.
This creates a .zip file of the results. It will contain logs, events, and some information regarding the database etc.

3. Upload the file to the Serv-U link sent by SW Support.


Last modified