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Home > Success Center > Patch Manager > Windows update error code 0x8024402C

Windows update error code 0x8024402C

Updated October 10, 2017

Overview

This article explains common reasons for seeing Error code 0x8024402C either in Widows update log or during any remote connection verification/validation/access process of a PM agent machine. From within the PM console you may see this error:

Source: EminentWare Agent
Device: Machinename
Details: WMI Select Query
WMI Select Query operation failed: ewException caught: [WmiUtil::RunWmiQuery - failed with error Unknown error 0x8024402C], File: WmiSelectQueryHandler.cpp, Line: 123

Environment

  • WSUS
  • Patch Manager

Cause

There are multiple causes. The most common are:

  • Windows Update agent
  • Network/Firewall
  • Proxy

Resolution

To resolve these errors, remove characters from the proxy exception list, and then clear the proxy cache. To do this, follow these steps:
 

  1. Open Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. Click the Connections tab, click LAN Settings, and then click Advance.
  4. Delete any entry in the Exceptions section.
  5. Quit Internet Explorer.
  6. Click Start, click Run, type cmd, and then click OK.
  7. Type the following commands. Press Enter after each command.
    • proxycfg -d
    • net stop wuauserv
    • net start wuauserv

Refer to following links for more info:

https://support.microsoft.com/en-ie/help/883821/you-may-receive-an-error-message-when-you-search-for-available-updates (© 2017 Microsoft, available at https://support.microsoft.com, obtained on October 10, 2017)

https://www.repairwin.com/windows-update-8024402c-error-solved/ (© 2017 Repair Windows, available at https://www.repairwin.com, obtained on October 10, 2017)

 

 

 

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