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Home > Success Center > Patch Manager > WSUS Inventory carried out on the Automation Server not on the Primary Application Server

WSUS Inventory carried out on the Automation Server not on the Primary Application Server

Created by Leif Amland, last modified by MindTouch on Jun 23, 2016

Views: 19 Votes: 0 Revisions: 6

Overview

This article explains how to check to make sure the Primary Application Server is included in the Default Pool for round-robbin.

Error: < Unable to connect to the remote server WSUSConnection:: Unable to connect to the WSUS Server (Server Name) using the account domain\admin. Unable to connect to the remote server. A connection attempt failed because the connected party did not properly respond after a piered of time or established connection failed because connected host has failed to respond. >

Environment

Patch Manager 2.1 and later

Cause 

The Primary Application Server (PAS) was not included in the default pool like the Automation Servers were. You can view these windows by double clicking the server in the Patch Manager Servers view.

Here is an example of the PAS not being in the Default Pool:

Here is an example of the automation servers that are in the default pool:

Resolution

  1. In the Patch Manager Console, select and highlight your Primary Application Server and select the Patch Manager Server Configuration Wizard in the actions pane.
  2. Select Edit an existing Patch Manager Server's configuration settings and then click Next.
  3. In the Server Name drop down, select your Primary Application Server.
  4. Click Resolve, if it doesn't automatically and then click Next.
  5. Keep it in the Default Management Group with the other servers but on this window make sure the "Include this Patch Manager server in the default round-robin pool and then click Next.
  6. Click Finish.
  7. Re-run the task and it should be carried out on the PAS from then on.
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