Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Patch Manager > WMI providers failing

WMI providers failing

Created by Leif Amland, last modified by MindTouch on Jun 23, 2016

Views: 71 Votes: 0 Revisions: 6

Overview

Pushing out the WMI providers ( 2.1.1.2005 ) causes workstations to stop connecting/patching. 

Environment

  • Patch Manager 2.1.0.1087
  • Patch Manager 2.1.1.2005

Cause 

The WMI providers version does not match the version of Patch Manager your Primary Application Server is on.

Resolution

Upgrade the Primary Application server and all other Automation Servers to match the WMI providers that are pushed out. Download the Patch Manager Server and Upgrade tool found in your downloads on the Customer Portal.

Last modified
01:22, 23 Jun 2016

Tags

Classifications

Public