Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Patch Manager > Unable to install or update Firefox on managed systems

Unable to install or update Firefox on managed systems

Overview

Unable to install or update Mozilla® Firefox® on managed systems running specific versions of Microsoft® Windows® and Windows Server® operating systems. 

Environment

  • Windows 8
  • Windows 8.1
  • Windows 10
  • Windows 2008 R2
  • Windows Server 2012
  • Windows Server 2012 R2

Cause 

The operating system version is greater than the Major version 6 and Minor version 0. 

Resolution

  1. Clone the package.
  2. Edit the custom package.
  3. Remove the rule.

 

Last modified

Tags

Classifications

Public