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Home > Success Center > Patch Manager > Unable to add WSUS to PM: Credential String Failure

Unable to add WSUS to PM: Credential String Failure

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Created by Leif Amland, last modified by MindTouch on Jun 23, 2016

Views: 22 Votes: 0 Revisions: 4


When adding the WSUS server to Patch Manager, an error message appears:




Patch Manager version


  1. Navigate to Patch Manager System Configuration > Security and User Management.
  2. Delete all stored credentials under the Credentials tab.
  3. Re-enter all credentials that were deleted.
  4. Navigate to the Credential Rings tab and double-click <default>.
  5. Specify the credentials as needed.

After doing these steps, WSUS should now successfully accomplish the test connection and will be added to Patch Manager.



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