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Home > Success Center > Patch Manager > The Patch Manager Console Shows Different Computers Under Managed Computers and Update Services

The Patch Manager Console Shows Different Computers Under Managed Computers and Update Services

Created by Seamus.Enright, last modified by MindTouch on Jun 23, 2016

Views: 217 Votes: 0 Revisions: 7

Overview

The Patch Manager Console Shows Different Computers Under Managed Computers and Update Services.

Environment

All Patch Manager versions

Cause

The computers listed under Managed Computers in the Patch Manager console are different from those listed in WSUS or even the Update Services node in Patch Manager.

Resolution 

Run a Managed Computer Inventory task against the computers in the Update Services node. If there are more computers under Managed Computers than there are under Update Services.

 

To run a Managed Computer Inventory task against the computers in the Update Services node:

    1. In the Patch Manager console, expand Enterprise > Update Services, and then expand your update server.
    2. Expand Computers and Groups, and then select All Computers.
    3. In the Actions pane (right), click Inventory.
    4. On the Inventory Options window, select Inventory - include specific datasources, and then select the appropriate data source option.
    5. Click OK.
    6. On the Task Options Wizard - Inventory Task window, click Select computers using rules.

The Computer Selection Rule Management window opens with All computers in the selected WSUS Computer Group already selected.

  1. In the field at the top of the window, enter a name for your new ruleset.
  2. In the Computer Filter section, select and configure the Only include computers that have a reported time option to avoid exceeding your Patch Manager license.
  3. Select or clear any other options as necessary.
  4. Click OK.
  5. Click Yes to save your changes.
  6. Click Yes again to confirm your selection, and then click OK on the success dialog.
  7. Back on the Task Options Wizard window, click Next.
  8. Specify your scheduling and notification preferences.
  9. Click Next.
  10. Click Finish.

 

Additional Information

Patch Manager consumes one node for every computer it manages. Managed computers include all WSUS, SCCM, and Patch Manager servers, along with all managed clients. The Primary Application Server (PAS) calculates the number of managed computers using two sources:

  • The Enterprise > Managed Computers node
  • The Administration and Reporting > Task History node

If you find the number of managed computers exceeds the number of nodes you purchased, complete the following procedure to release unnecessary nodes before you contact Customer Support.

To release unnecessary nodes in the Patch Manager console:

  1. Delete unnecessary computers from the Managed Computers node:
    1. In the Patch Manager console, expand Enterprise, and then select Managed Computers in the left pane.
    2. Select the computer(s) you want to delete in the center pane. Use Ctrl+click or Shift+click to select multiple computers.
    3. Click Delete Managed Computer in the Actions pane (right).
    4. Confirm your selection on the Delete Managed Computers window, and then click Delete.
    5. Click Close.
  2. Edit your scheduled tasks to filter for computers using the Only include computers that have a reported time option:
    1. In the Patch Manager console, expand Administration and Reporting, and then select Scheduled Tasks in the left pane.
    2. Select the task you want to edit in the center pane.
    3. Click Properties in the Actions pane (right).
    4. In the Task Options Wizard window, click Select computers using rules.
    5. If you want to save the new computer selection rule for future use, enter a name for the rule in the Select an existing computer selection rule menu.
    6. Under Computer Filter, select and configure Only include computers that have a reported time option.
    7. Click OK.
    8. Specify whether you want to save the rule settings using the name you defined in Step e.
    9. If you clicked Yes on the previous dialog, click Yes again to confirm your selection, and then click OK on the success dialog.
    10. On the Computer Selection dialog, click OK.
    11. Back on the Task Options Wizard window, click Next twice.
    12. Click Finish.
  3. Delete Task History items that include unnecessary computers:
    1. In the Patch Manager console, expand Administration and Reporting, and then select Task History in the left pane.
    2. Select the task(s) you want to delete in the center pane. Use Ctrl+click or Shift+click to select multiple tasks.
    3. Click Delete Task in the Actions pane (right).
    4. Confirm your selection on the Confirmation window, and then click Yes.
    Note:The two most common Task History items that cause licensing issues are:
    • Managed Computer Inventory tasks targeted to the domain
    • Delete Managed Computer tasks from Step 1.
  4. Restart the EminentWare Data Grid Server service.

 

Last modified
01:19, 23 Jun 2016

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