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Home > Success Center > Patch Manager > Receive an Invalid Namespace Error when publishing or accessing the WSUS server

Receive an Invalid Namespace Error when publishing or accessing the WSUS server

Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 184 Votes: 0 Revisions: 8

Overview

When you try to publish packages or access the WSUS server, you receive an invalid namespace error similar to the following:

Status: Failure
Message: InvalidNamespace Invalid Namespace
Status: PartialSuccess
Message: Operation on root failed. Access is denied

Environment

  • All Patch Manager versions
  • All WSUS versions

Cause

The SolarWinds WMI provider is not installed correctly on the WSUS server.

Resolution

Manually install the WMI provider.

  1. On the Patch Manager Server, navigate to PatchManager Install Folder\Server\packages\EminentWare.
    The installation folder generally located at C:\Program Files\SolarWinds\Patch Manager\Server\packages\EminentWare
  2. Copy the wmiproviders_version_number.exe file to the WSUS server.
  3. Run the installer on the WSUS server.
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