Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Patch Manager > Patches Not Applicable

Patches Not Applicable

Table of contents
Created by Craig O’ Neill, last modified by Erica Gill on Oct 07, 2016

Views: 231 Votes: 4 Revisions: 4

Overview

 

We get a lot of people asking about Not Applicable message in Patch Manager

Environment

  • N\A

Detail

The reasons for this are as follows:

 

Cause

Explanation

1

The update is superseded

As updates are released, the updated component will supersede an older component that is already on the system. When this occurs, the previous update is marked as superseded. If the update that you're trying to install already has a newer version of the payload on your system, you may encounter this error message.

2

Update is already installed

If the update that you're trying to install was previously installed, for example, by another update that carried the same payload, you may encounter this error message.

3

Wrong update for architecture

Updates are published by CPU architecture. If the update that you're trying to install does not match the architecture for your CPU, you may encounter this error message.

4

Missing prerequisite update

Some updates require a prerequisite update before they can be applied to a system. If you are missing a prerequisite update, you may encounter this error message. For example, KB 2919355 must be installed on Windows 8.1 and Windows Server 2012 R2 computers before many of the updates that were released after April 2014 can be installed.

SOURCE: https://support.microsoft.com/en-us/kb/3057448

 

When publishing a package in Patch Manager it is possible to review the package's rules by opening the Patch Manager mmc console and browsing to Patch Manager->Administration and Reporting->Software Publishing and there selecting the appropriate vendor and the subsequent package. The lower pane when a package is selected will show the package's Prerequisite Rules, Applicability Rules and Installed Rules.

 

 

Last modified
05:48, 7 Oct 2016

Tags

Classifications

Public