Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > Patch Manager > Error when upgrading Patch Manager

Error when upgrading Patch Manager

Updated January 6, 2017

Overview

When you upgrade Patch Manager, the following error displays in the Patch Manager Update Installation Wizard:

Running version specific database script failed.  Details:  An exception occurred while executing a Transact-SQL statement...

Update installation failed.

The update was not successfully installed.

 

 

The full error message is listed below.

[ERROR] ExecuteSqlScript() failed. Message: An exception occurred while executing a Transact-SQL statement or batch. Details: Could not allocate a new page for database 'EminentWare' because of insufficient disk space in filegroup 'PRIMARY'. Create the necessary space by dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.
Could not create constraint. See previous errors.
The statement has been terminated.

To view the full error, check the DBHelper logs located in Program Data. The default location is C:\ProgramData\SolarWinds\PM\Log

Environment

All Patch Manager versions

Cause 

The database file is out of space.

Resolution

  1. Verify that the Emminentware Data Grid Server service account has the correct permissions to the database.
  2. Check the database space and run a cleanup. For details, see Error:Could not allocate space for object 'sys.syscolpars'.'clst' in database (© 2016 Microsoft, available at https://msdn.microsoft.com/en-us/, obtained on June 2, 2016.).
  3. Run the Configuration Wizard.

If any additional errors appear, contact SolarWinds Support.

 

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

 

Last modified

Tags

Classifications

Public