Submit a ticketCall us

Announcing NCM 7.7
With NCM 7.7, you can examine the rules that make up an access control list for a Cisco ASA device. Then you can apply filters to display only rules that meet the specified criteria, order the rules by line number or by the hit count, and much more.
See new features and improvements.

Home > Success Center > Patch Manager > Patch Manager installation error: The Specified Account Already Exists

Patch Manager installation error: The Specified Account Already Exists

Updated January 20, 2017

Overview

The following error is displayed when running the Patch Manager installer:

The Specified Account Already Exists

 

 

Environment

All Patch Manager versions

Cause 

The error occurs during an MSI installation of a Microsoft component, typically the CLR types that are included with the installer. The error usually has to do with an issue in the registry or updating the installation.

Resolution

  1. Identify the component with the issue from the point where the installer failed. In the example, the installer is failing on 2012 x64 CLR types.
  2. Uninstall the CLR types mentioned.
  3. Run the installer again by right-clicking and running as administrator.
  4. During installation, the CLR types will be reinstalled and the installation should complete.

 

Note: There are multiple components where this may fail, but CLR types is the most common component showing the issue.

 

 

 

Last modified
21:48, 29 Mar 2017

Tags

Classifications

Public