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Home > Success Center > Patch Manager > Error after backing up and restoring the EminentWare database to SQL Server 2016

Error after backing up and restoring the EminentWare database to SQL Server 2016

Updated December 7, 2017

Overview

The following error occurs when restarting the EminentWare service after performing a backup and restore of the EminentWare databaseto SQL Server 2016 from an older version:

Service cannot be started. System.Exception: Incorrect syntax near 'TRIPLE_DES'.
at EminentWare.DataGridService.DataGridService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Environment

  • Patch Manager 2.1.3
  • Microsoft® SQL Server® 2016

Cause 

  • TRIPLE_DES is deprecated in SQL Server 2016
  • As of Patch Manager 2.1.3, we only support SQL Server 2014 and earlier.

Workaround

  1. Change the EminentWare DB compatibility to SQL Server 2014 mode.
  2. Start the EminentWare Data Grid Service.
    Patch Manager should now operate normally. 

 

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