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Home > Success Center > Patch Manager > Patch Manager 2.1.5 Administrator Guide > Manage WSUS using Patch Manager > Repair and maintain the Windows Update Agent

Repair and maintain the Windows Update Agent

Created by Caroline Juszczak, last modified by Steve.Hawkins on Jan 26, 2018

Views: 3,249 Votes: 0 Revisions: 7

Use the Windows Update Agent Maintenance and Repair task to execute diagnostic and remediation functions on remote Windows Update Agents. In a standard WSUS environment, these functions are only available at the command line, and can only be executed on one system at a time.

The Windows Update Agent Maintenance and Repair task consists of two sections:

Repair a Windows Update Agent

  1. Log in to the Patch Manager Administrator Console as an administrator.
  2. In the navigation pane, expand Enterprise and select one or more computers.
    For example, you can select Managed Computers and select a workgroup in the center pane.
    SPM-Admin-Guide-Select-Managed-Computers.png
  3. In the Actions pane, click Windows Update Agent Maintenance and Repair. 
  4. In the dialog box, select one or more repair options.
    SPM-Admin-Guide-Windows-Update-Agent-Repair-Options.png
    Below are descriptions of some available options.
    • Reset Authorization resets the connection to the WSUS server. Use this option when you change the client group memberships on the WSUS server or identify duplicate client IDs.
    • Flush Background Intelligent Transfer Service (BITS) cache cancels all pending downloads on the client system. Use this option to remove previously-approved updates from the download queue when you remove their approvals.
    • Reset Windows Update Agent SUS Client ID resets the client ID on the client system. Use this option when cloning a system that is registered with the WSUS server.
  5. Click OK.
  6. Complete the Wizard.

Run maintenance on a Windows Update Agent

  1. Log in to the Patch Manager Administrator Console as an administrator.
  2. In the navigation pane, expand Enterprise and select one or more computers.
    For example, you can select Managed Computers and select a workgroup in the center pane.
    SPM-Admin-Guide-Select-Managed-Computers.png
  3. In the Actions pane, click Windows Update Agent Maintenance and Repair. 
  4. In the dialog box, select one or more repair options.
    SPM-Admin-Guide-Windows-Update-Agent-Maintenance-Options.png
  5. Click OK. 
  6. Complete the wizard.

Maintenance

The two fields for the Windows Update Agent installer path (x86 and x64) accept paths in both URL and UNC format. The following example shows a path in URL format

http://dowload.windowsupdate.com/windowsupdate/redist/standalone/7.4.7600.226/windowsupdateagent30-x86.exe

If you provide a path in this format, ensure the clients targeted in the task have access to the internet address you provide.

Below is an example of the UNC format.

\\fileServer\share\windowsupdateagent30-x86.exe

If you provide a path in this format, ensure the clients targeted in the task have access to the server address you provide, and the server allows access to those clients.

Microsoft shipped Windows 7 and Windows Server 2008 R2 Service Pack 1 with Windows Update Agent (WUAgent) version 7.5. WUAgent 7.6 is the current version for these operating systems is 7.6. If you use this tool to update the WUAgent for these operating systems, be sure to use the current installer, as it addresses a defect in the version 7.5 agent.

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