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Home > Success Center > Patch Manager > Patch Manager 2.1.5 Administrator Guide > Administrating WSUS Using Patch Manager > Options for Repairing and Maintaining the Windows Update Agent

Options for Repairing and Maintaining the Windows Update Agent

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Created by Caroline Juszczak, last modified by Melanie Boyd on Oct 24, 2016

Views: 950 Votes: 0 Revisions: 5

Use the Windows Update Agent Maintenance and Repair task to execute diagnostic and remediation functions on remote Windows Update Agents. In a standard WSUS environment, these functions are only available at the command line, and can only be executed on one system at a time.

The Windows Update Agent Maintenance and Repair task consists of two sections:

Repair Options

The task contains several options within this section. The following are the most notable and frequently used.

Reset Authorization

This option expires the client-side targeting cookie, which resets the connection to the WSUS server. Use this option when changing clients' group memberships on the WSUS server, or if you identify duplicate client IDs.

Flush Background Intelligent Transfer Service (BITS) cache

This option cancels all pending downloads on the client system. Use this option to remove previously-approved updates from the download queue when you remove their approvals.

Reset Windows Update Agent SUS Client ID

This option resets the client system's client ID. Use this option when cloning a system from one that has already registered with WSUS.


Use the options in this section to maintain, install, or reinstall the Windows Update Agent on one or more remote systems. If you choose to install or reinstall the agent, consider the following:

  • The two fields for the Windows Update Agent installer path (x86 and x64) accept paths in both URL and UNC format. For example:
  • If you provide a path in URL format, ensure the clients targeted in the task have access to the internet address you provide.
  • If you provide a path in UNC format, ensure the clients targeted in the task have access to the server address you provide, and that the server allows access to those clients.

Note: Microsoft shipped Windows 7 and Windows Server 2008 R2 Service Pack 1 with a new version of the Windows Update Agent (WUAgent): v7.5. The current version of the WUAgent for these operating systems is 7.6. If you use this tool to update the WUAgent for these operating systems, be sure to use the current installer, as it addresses a defect in the v7.5 agent.

The following notes apply to the remaining three options in this section:

  • The Delete KB Update Uninstall Directories and Delete Service Pack Uninstall Directories options only apply to Windows XP and Windows Server 2003 systems.
  • The Change Update(s) Hidden Status To Un-hidden option is not commonly necessary for Windows XP or Windows Server 2003 systems, but is likely to become more widely used with Windows 7 systems.
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