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Home > Success Center > Patch Manager > Patch Manager 2.1.4 Administrator Guide > Installing Patch Manager > Going from Evaluation to Production

Going from Evaluation to Production

Created by Caroline Juszczak, last modified by MindTouch on Jun 23, 2016

Views: 1 Votes: 0 Revisions: 5

After you have purchased a license from SolarWinds, activate Patch Manager using the SolarWinds Licensing application. If you have not purchased a license, you can do so from the SolarWinds Licensing application, which links you to www.solarwinds.com.

Note: If you have deployed multiple Patch Manager servers in various server roles, you only have to activate the Primary Application Server (PAS). By default, this is the first server you deployed.

Licensing Servers with Internet Access

Complete the following procedure to license your Patch Manager PAS if it has access to the Internet.

To license Patch Manager on a server with Internet access:

  1. Click Start > All Programs > SolarWinds > Patch Manager > SolarWinds Licensing.

  2. Click Enter Licensing Information.

  3. Select I have internet access and an activation key.

  4. Click the http://customerportal.solarwinds.com link to access the customer portal on the SolarWinds web site.

  5. Log on to the portal using your SolarWinds customer ID and password.

  6. On the left navigation bar, click License Management.

  7. Navigate to your product, choose an activation key from the Unregistered Licenses section, and then copy the activation key.

  8. If you cannot find an activation key in the Unregistered Licenses section, contact SolarWinds customer support.

  9. Return to the Activate Patch Manager window, and then enter the activation key in the Activation Key field.

  10. If you access Internet web sites through a proxy server, select I access the internet through a proxy server, and then enter its proxy address and port.

Note: If your Patch Manager server accesses the Internet through an authenticated proxy server, complete the procedure for activating without Internet access instead.

  1. Click Next.
  2. Enter your email address and other registration information, and then click Next.

Licensing Servers without Internet Access

Complete the following procedure to license your Patch Manager PAS if it does not have access to the Internet.

To license Patch Manager on a server without Internet access:

  1. Click Start > All Programs > SolarWinds > Patch Manager > SolarWinds Licensing.
  2. Click Enter Licensing Information.
  3. Select This server does not have internet access, and then click Next.
  4. Click Copy Unique Machine ID.
  5. Paste the copied data into a text editor document.
  6. Transfer the document to a computer with Internet access.
  7. On the computer with Internet access, complete the following steps:
    1. Browse to http://customerportal.solarwinds.com/customerportal/LicenseManagement.aspx, and then log on to the portal with your SolarWinds customer ID and password.
    2. Navigate to your product, and then click Manually Register License.
    3. If the Manually Register License option is not available for your product, contact SolarWinds customer support.
    4. Provide the Machine ID from Step 5, and then download your license key file.
  8. Transfer the license key file to the Patch Manager server.

  9. Return to the Activate Patch Manager window, browse to the license key file, and then click Next.

Last modified
01:08, 23 Jun 2016

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