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Home > Success Center > Patch Manager > Not sending any scheduled task completion emails

Not sending any scheduled task completion emails

Updated January 20, 2017

Overview

When you create a new scheduled task in SPM or try to change the options by going to properties of existing one, you get a message similar to below:

It appears that Email has not been configured and tested. Please go to Administration and Reporting > General Settings, Email Configuration, and test your configuration.

 

The scheduled tasks do not send out email notifications even though Email configuration is in place under Administration and Reporting -> General Settings -> Email Configuration - there is no test button available to test.

And following error is logged in task details tab:

Failed to send task completion notification email. Reason: Failed to send email notification for Task Completion Notification Email - Report Now for 1 computers created at 16/01/2017 13:20:56. Reason: ChilkatLog: SendEmail: DllDate: Dec 12 2012 UnlockPrefix: EMINENTWARMAILQ Username: LNPATCH1:ewdgssvc-45587 Architecture: Little Endian; 64-bit Language: .NET 4.0 / x64 VerboseLogging: 0 recipients: TO: xyz@domain.com totalCount: 1 --recipients renderToMime: createEmailForSending: xSigningAlg: sha1 Auto-generating Message-ID --createEmailForSending renderToMime: Elapsed time: 0 millisec --renderToMime SmtpConnect: SmtpHost: SmtpPort: 25 SmtpUsername: SmtpSsl: 0 StartTLS: 0 No connection, need new SMTP connection. No SMTP login provided. No SMTP password provided. Skipping SMTP authentication because no login/password provided. checkForExistingConnection: Elapsed time: 0 millisec SMTP_Connect: Connecting to SMTP server :25 smtp_host: smtp_port: 25 smtp_user: NULL auth-method: NONE ConnectTimeoutMs_1: 30000 calling ConnectSocket2 IPV6 enabled connect with NO heartbeat. Cannot connect, hostname is zero length Failed to connect to SMTP server. --SMTP_Connect checkOrMakeSmtpConnection: Elapsed time: 0 millisec --SmtpConnect Failed. --SendEmail --ChilkatLog

Environment

SPM 2.1 and later

Cause 

This is caused by a missing mail config setting under Application Server Options page.

Resolution

  1. Add/Enable the mail configuration settings under Patch Manager System Configuration > Application Servers.
  2. Select the Application server > click Application server setting tab and adjust mail settings.

 

Last modified
11:32, 31 Jan 2017

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Classifications

Public