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Home > Success Center > Patch Manager > Patch Manager - Knowledgebase Articles > User accounts locked out after password change

User accounts locked out after password change

Created by Brandon Painter, last modified by MindTouch on Jun 23, 2016

Views: 1,490 Votes: 0 Revisions: 3

Overview

This article addresses the issue where accounts are locked out after a password change. 

Environment

All Patch Manager versions

Resolution

  1. Open the Console and go to Patch Manager System Configuration.
  2. Verify that the password is updated in the Credential List.
  3. Launch the Web Console and go to the Patches tab.
  4. Click Settings > Setup the Web Console.
  5. Verify that the password is up to date in the account listed.

 

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