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Home > Success Center > Patch Manager > Patch Manager - Knowledgebase Articles > Unable to save new tasks in Patch Manager

Unable to save new tasks in Patch Manager

Updated: June 18, 2018

Overview

When you save a task in Patch Manager, the task is not saved and returns an exception error similar to the following:

Could not find a part of the path 'C:\Users\username\AppData\Local\EminentWare\Tasks\
b23498x9xz6g\tasks.xml'.

Environment

All Patch Manager versions

Cause

Automatic task maintenance cleans all tasks twice an hour by default.

Resolution

  1. Log in to the Patch Manager Administrator Console as an administrator.
  2. Select Administration and Reporting.
  3. In the center console, click General Settings.
  4. Click Clear Caches and View Layouts.
  5. In the Automatic Task Maintenance box, select another date range, and then click OK. 
    cache-layouts.png 
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