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Home > Success Center > Patch Manager > Patch Manager - Knowledgebase Articles > Error when provisioning a WSUS server for publishing

Error when provisioning a WSUS server for publishing

Updated April 25, 2018

Overview

When you run the Provision WSUS Server for Publishing Wizard on a new WSUS server or a WSUS server without a WSUS cert store, the wizard fails and generates the following error:

The provisioning process is complete. handleremoteinstallation() failed to install 
the WMI providers. Process exit code:: 0x1 Message: STATUS_WAIT_1

Environment

  • All Patch Manager versions
  • All WSUS versions

Cause 

A problem exists with the WSUS installation and\or the WSUS certification service (WSUSCertServer).

When Patch Manager creates a self-signed certificate, it also needs to create a WSUS certificate to store on the server. If an issue exists with the WSUS server, the WSUSCertServer does not stay running or the WSUS server fails. As a result, the certificate cannot be created and stored.

Resolution

  1. Reinstall WSUS on the Patch Manager server.
  2. Run the WsusUtil tool to check the server health.
  3. Review and troubleshoot the errors (if present).
  4. Publish the certificate to the server. 

Reinstall WSUS on the Patch Manager server

See Deploy Windows Server Update Services on the Microsoft® website for details. (© 2018 Microsoft Corporation, available at https://docs.microsoft.com, obtained on April 25, 2018)

Run the wsusutil tool

  1. Log in to the Patch Manager server as an administrator.
  2. Open a command prompt window.
  3. Navigate to:
    C:\Program Files\Update Services\Tools
  4. Execute:
    C:\Program Files\Update Services\Tools\WsusUtil.exe checkhealth

Review and troubleshoot the errors

If the following error displays, troubleshoot the error.

Fatal Error: Unable to contact the WSUS Service. Please verify that  Windows Server 
Update Services is installed and running on the local machine.

WSUS server failures can range from an invalid wsuscontent directory a corrupted Windows Internal Database (WID).

The Application Event Log on your Patch Manager server can also provide information about the errors. Below is an example of the Application Event Log when the error displays:

Publish the certificate to the server

See Push a publishing certificate to downstream WSUS server for details. 

 

 

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

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