Submit a ticketCall us

AnnouncementsFace your biggest database issues head-on

Our new eCourse helps you navigate SQL Server performance blocks by teaching you how to recognize and deal with the three DBA Disruptors: Performance Hog, Blame Shifter, and Query Blocker. Register today to learn how to defend your environment and fend off menacing disruptions.

Register for your free eCourse.

Home > Success Center > Patch Manager > Patch Manager - Knowledgebase Articles > Error when generating a software publishing certificate in Patch Manager

Error when generating a software publishing certificate in Patch Manager

updated July 25, 2018


You are trying to create and publish software publishing self-signed certificate for a WSUS server, the following error message displays after Server publishing wizard completes.

The provisioning process is complete. Failed to create the signing certificate. Access is denied


Failure Message: Operation on TrustedPublisher failed. Access is denied Operation on root failed. Access is denied


  • Patch Manager with WSUS


  • Patch Manager is installed on the same server as your Certificate Authority (CA)
  • Adding/updating Certificates Cert Stores is controlled by domain-level GPO Policy and unable to override local policy



Patch Manager is installed on the Same server as your CA: 

  • SolarWinds recommends that you install and configure your CA on its own server, independent of both WSUS and Patch Manager.
  • After Patch Manager is installed on a dedicated server, rerun the Server Publishing Setup Wizard to create and publish the WSUS Self Signed certificate.


Certificate management controlled via GPO:



Last modified