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Home > Success Center > Patch Manager > Patch Manager - Knowledgebase Articles > Error when generating a software publishing certificate in Patch Manager

Error when generating a software publishing certificate in Patch Manager

updated July 25, 2018

Overview

You are trying to create and publish software publishing self-signed certificate for a WSUS server, the following error message displays after Server publishing wizard completes.

The provisioning process is complete. Failed to create the signing certificate. Access is denied

OR

Failure Message: Operation on TrustedPublisher failed. Access is denied Operation on root failed. Access is denied

Environment

  • Patch Manager with WSUS

Cause

  • Patch Manager is installed on the same server as your Certificate Authority (CA)
  • Adding/updating Certificates Cert Stores is controlled by domain-level GPO Policy and unable to override local policy

Resolution 

 

Patch Manager is installed on the Same server as your CA: 

  • SolarWinds recommends that you install and configure your CA on its own server, independent of both WSUS and Patch Manager.
  • After Patch Manager is installed on a dedicated server, rerun the Server Publishing Setup Wizard to create and publish the WSUS Self Signed certificate.

 

Certificate management controlled via GPO:

 

 

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