Submit a ticketCall us

Training ClassThe Orion® Platform Instructor-led Classes

Provided by SolarWinds® Academy, these trainings will introduce users to the Orion Platform and its features, management, and navigation. These courses are suitable for users looking to discover new tips, tricks, and ways to adapt their Orion products to better suit their monitoring needs:
Deploying the Orion Platform
Configuring Orion views, maps, and accounts
Configuring Orion alerts and reports

Reserve your seat.

Home > Success Center > Patch Manager > Patch Manager - Knowledgebase Articles > Dell BIOS updates display as Not Applicable

Dell BIOS updates display as Not Applicable

Overview

When you install Dell software updates on your managed systems, the updates display as Not Applicable. 

Environment

All Patch Manager versions

Cause

The updates display as Not Applicable if the Windows Update Agent is unable to verify the necessary elements from the Applicability Rules against the local machine.

Resolution

The BIOS packages available through Patch Manager perform a WMI query to confirm the applicability of the BIOS packages. In order for the packages to be applicable, install the Dell OpenManage Inventory Agent to create the necessary WMI elements to verify the version.

  1. Open the Patch Manager Administrator Console.
  2. Ih the navigation pane, expand Administration and Reporting > Software Packages > Dell Packages.
  3. Select Filter Options.
  4. Set the options to:
    • Filter based on Any of the following conditions
    • Name | Contains | Inventory
      custom-filter.png
  5. Click OK.

Contact SolarWinds Technical Support if you need assistance. 

 

Last modified

Tags

Classifications

Public