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Home > Success Center > Patch Manager > Firefox is not updating/installing on Windows 7 or 2008R2

Firefox is not updating/installing on Windows 7 or 2008R2

Created by Craig O’ Neill, last modified by MindTouch on Jun 23, 2016

Views: 776 Votes: 0 Revisions: 4

Overview

This article describes the issue when Firefox won't install or upgrade using Patch Manager.

Environment

  • Windows 10
  • Windows 8
  • Windows 8.1
  • Windows 2008 R2
  • Windows Server 2012
  • Windows Server 2012 R2
 

Cause 

This issue occurs because the OS is greater than the Major version 6 and Minor version 0. 

Resolution

  1. Clone the package.
  2. Edit the custom package.
  3. Remove the rule.

 

Last modified
01:03, 23 Jun 2016

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