Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Patch Manager > Error: Incompatible installation type found

Error: Incompatible installation type found

Issue

When you run the Patch Manager installer on an Orion server, the following error message displays:

A previous version of Orion was detected on your server.  The installation type of the previous version does not match the installation type of this installer.

To continue your installation, you must first uninstall the older Orion version.

Previous Installation Type: WebOnly

Current Installation Type: Full

Environment

All Patch Manager versions 

Cause 

The full Patch Manager installer cannot be used to install the Web Only version on an Orion server. 

Resolution

Run the Web Only installer to install Patch Manager components on an Orion server.

If you need to install the Patch Manager Orion components on your additional web servers, contact support.

 

 

 

 

Last modified

Tags

Classifications

Public