Submit a ticketCall us

Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.

 

 

 

 

Home > Success Center > Patch Manager > Download failed. Winhttp SendRequest/ReceiveResponse failed with 0x2ee7 error

Download failed. Winhttp SendRequest/ReceiveResponse failed with 0x2ee7 error

Updated November 25, 2016

Overview

When trying to update a workstation in Patch Manager, you receive the following error:

Operation: Download

Object: Update for Outlook Social Connector (KB2289116), 32-Bit Edition

Status: Failed

 

Details: Download failed. Winhttp SendRequest/ReceiveResponse failed with 0x2ee7 error. Either the proxy server or target server name can not be resolved.

Corresponding to ERROR_WINHTTP_NAME_NOT_RESOLVED. Stop/Restart service or reboot the machine if you see this error frequently. Error Code: 0x8024402C

 

 

Environment

All Patch Manager versions

Cause 

The Windows Update Agent is corrupted. This can even happen from a Windows Update.

Resolution

Repair the Windows Update Agent (WUA)

  1. Navigate to the workstation to be repaired within Patch Manager. You can select the workstation in any group but once you do, select "Windows Update Agent Maintenance and Repair".
  2. Make sure that the following options are selected:
  3. Click OK > Next until you are on the Task Schedule screen. Here you can select whether or not to schedule the task or run it immediately.
  4. Once the task is complete in the task history, try to initiate the Update task for that workstation again. It should be successful.

 

Last modified
17:29, 24 Nov 2016

Tags

Classifications

Public