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Home > Success Center > Patch Manager > Dell BIOS update show as Not Applicable

Dell BIOS update show as Not Applicable

Created by Justin Rouviere, last modified by Cory Farr on May 24, 2017

Views: 252 Votes: 0 Revisions: 6

Overview

The BIOS packages available through Patch Manager perform a WMI query to confirm applicability of the BIOS packages. In order for the packages to be applicable, you will need to install the Dell OpenManage Inventory Agent to create the necessary WMI elements to verify the version.

The updates will show as Not Applicable if the Windows Update Agent is unable to verify the necessary elements from the Applicability Rules against the local machine.

Environment

All Patch Manager versions

Resolution

  1. Install the Dell OpenManage Inventory Agent.
  2. To locate this catalog entry go to the Patch Manager Console under:  

     

    Administration and Reporting>

    Software Publishing>

    Dell Packages>

     

    Select the Filter Options and set that to: 

    Filter based on Any of the following conditions

    Name| Contains | Inventory
    Dell OpenManage Inventory Agent

  3. Contact SolarWinds support for further assistance.

 

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