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Home > Success Center > Patch Manager > Change the account or password used for the Patch Manager service

Change the account or password used for the Patch Manager service

Overview

During initial setup, Patch Manager creates (or you specify) a local service account that it uses to start the service it uses to run on the server. The service is called EminentWare Data Grid Server, after the original developer of the product.

If you choose to change the password or account used to start the EminentWare Data Grid Server service, complete the following procedure to ensure the service starts after making the change.

Environment

All Patch Manager versions

Requirements

If you are changing the account that starts the EminentWare Data Grid Server service, verify the following on the Patch Manager server.

Make sure the service account to be used has sysadmin rights to the EminentWare database.

  • In Local Security Policy > Security Settings > Local Policies > User Rights Assignment > Log on as a service, the service account is listed in the Log on as a service Properties window
  • In the Local Security Policy, the following settings are disabled in Security Settings > Local Policies > Security Options:
    (In Microsoft® Windows Server® 2012, search Local Security Policy)
    • Windows Server 2003: Network access: Do not allow storage of credentials or .NET Passports for network authentication
    • Windows Server 2008 and 2012: Network access: Do not allow storage of passwords and credentials for network authentication
  • The service account has Full Control on the HKEY_LOCAL_MACHINE\SOFTWARE\EminentWare registry key.
  • The service account is in the local Administrators group.

Steps

  1. Close the Patch Manager console.
  2. Open the Services window and stop the EminentWare Data Grid Server service.
  3. Clear the MEKey and MPKey strings in the Registry:
    1. Open Registry Editor (regedit).
    2. Expand HKEY_LOCAL_MACHINE\SOFTWARE\EminentWare\Data Grid Service\Roles\Application, and then select Data.
    3. Select MEKey, and then click Edit > Modify.
    4. Clear the Value data field, and then click OK.
    5. Do the same for the MPKey string.
  4. Change the password or account used to start the EminentWare Data Grid Server service:
    1. Open the Services window and select the EminentWare Data Grid Server service selected.
    2. Right-click the service and select Properties.
    3. Click the Log On tab.
    4. Make the necessary changes to the account and/or password, and then click OK.
  5. Start the EminentWare Data Grid Server service.
  6. Open the Patch Manager console.
  7. Expand Patch Manager System Configuration and select Security and User Management.
  8. Click the Credentials tab.
  9. Update the Credentials for ALL the accounts.
    1. Right-click a credential on the Credentials tab and select Change Password. 
    2. Enter and confirm the new password, and then click Save.
    3. Repeat step a and step b for the remaining credentials.
  10. If you set up email notifications, change the password stored for that task.
    1. Expand Patch Manager System Configuration > Patch Manager Servers > and select  Application Servers.
    2. Select the application server. 
    3. Click the Application Server Settings tab and select Email Configuration: SMTP Server logon user password in the Setting Name column.
    4. Click Modify Setting in the Application Servers pane.
    5. Enter the new password, and then click OK.
  11. If you set a password in Proxy Settings for Software Publishing, perform the following steps:
    1. Expand Administration and Reporting and select Software Publishing.
    2. Click Synchronization Settings in the Actions pane.
    3. Click the Proxy Settings tab and update the password. 
    4. Click OK.
  12. If you set a proxy password for your Application Servers, perform the following steps:
    1. Expand Patch Manager System Configuration > Patch Manager Servers and select Application Servers.
    2. In the center pane, select the application server and click the Application Server Settings tab. 
    3. Select the Password setting.
    4. Click the Action menu, and then select Modify Setting.
    5. Enter the new password, and then click OK.

If you encounter issues connecting to the database SEE HERE

Last modified
09:29, 1 May 2017

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