On the SolarWinds Patch Manager Primary Application Server, the anti-virus software detects a virus and displays the following message:
The file was found in a folder location on the primary patch manager machine....\synchronizations\XXXXXXXX.xxx.zip.
Patch Manager 2.1
The virus detection may be a false positive detection. The anti-virus software may have identified the ZIP file as a malicious file due to the file name.
Submit a ticket to SolarWinds Technical Support. In the description, include the following information:
Additionally, contact the anti-virus vendor technical support to verify if the ZIP file contains a virus.