Submit a ticketCall us

Cloud Workloads: Meet Your New Hybrid IT Reality
Have you found yourself in that evolving, hybrid IT grey area and wondering if cloud workloads are now part of your purview? And if so, will monitoring cloud workloads require a new set of dedicated cloud monitoring tools? Your answers: yes, they should be, and no, they don’t.

Find out how SolarWinds® Server & Application Monitor (SAM) can help you monitor your cloud workloads side by side with your on-premises workloads. Register Now.

Home > Success Center > Patch Manager > Adding a client machine using the First Time Usage Wizard generates errors

Adding a client machine using the First Time Usage Wizard generates errors

Issue

When you Select Administration and Reporting and run the First Time Usage Wizard to add a client machine, duplicate key errors display in the console. 

Environment

All Patch Manager versions

Cause

The client machines are configured with a group policy, which conflict with the First Time Usage Setup Wizard. 

Resolution

To add a client machine using the wizard, perform the following steps:

  1. Log in to the Patch Manager server.
  2. Open the Local Group Policy Editor.
    In a Run dialog box, execute: 
    gpedit.msc
  3. Expand Computer Configuration > Administrative Templates > Windows Components and select Windows Update.
  4. Set the following settings to Not configured:
    • Configure Automatic Updates
    • Specify intranet Microsoft update service location
  5. Close the Local Group Policy Editor.
  6. Access the client machine.
  7. Open a Run dialog box and execute:
    gpudate /force
  8. Open the Patch Manager Admin Console.
  9. In the navigation pane, select Administration and Reporting.
  10. In the Administrative Tasks pane, click First Time Usage Wizard.
  11. Click Tell Us About Your Environment.
  12. Click Add a computer, complete the fields, and click Add.
  13. Select the WSUS server and complete the remaining selections. 
    The client machine is added.

 

Last modified

Tags

Classifications

Public