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Home > Success Center > Orion Platform > Update package is already installed

Update package is already installed

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Overview

When executing a hotfix package, an Error window says " Update package <name of package> is already installed"

 

 

Environment

  • Older versions of software

Detail

This message occurs because the hotfix has been included by Solarwinds into the base release.  When one installs the software, one also installs all the hotfixes that go with the product.

 

When a "Full" version of software is installed, e.g. SolarWinds-SAM-v6.3.0-Full.zip , the software version is up-to-date with the hotfixes already included in the package.

 

If a "Full" version has  been installed, one CANNOT verify the hotfix level by checking the OrionServers table or by looking at updates in the Add or Remove Programs.

 

 

 

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