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Home > Success Center > Orion Platform > Unable to download WinPcap file installation error

Unable to download WinPcap file installation error

Updated 12/18/17

Overview

During installation, the following error is received: We are unable to download file WinPcapSilent.msi from main server. Please check connection to main server and try again.

The SolarWinds Orion Offline installer may fail as it tries to download WinPcapSilent.msi if WinPcap .56 or later is installed, and the installer attempts to upgrade to .60

 

Environment

  • All Orion products
  • SolarWinds Orion Installer

 

Cause 

Incorrect MSI files.

 

Resolution

  1. Uninstall WinPcap.
  2. Rerun the installer. The proper version of WinPcap will be installed.

 

 

 

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Public