Submit a ticketCall us

Bridging the ITSM Divide
Integrated help desk and remote support software for faster resolution

Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line. Register Now.

Home > Success Center > Orion Platform > Trap Viewer Support for SNMPv3

Trap Viewer Support for SNMPv3

Table of contents

Updated 11/03/2017


This article explains why traps do not display in the Trap Viewer for SNMPv3 devices that you configured to send traps.



  • Any SolarWinds product w/ Trap Viewer


Ensure that the node is added to the SolarWinds product as an SNMPv3 node for the product to receive SNMPv3 traps. Additionally, ensure that the polling IP address, the IP address sending the traps, and the credentials are identical. This is required for SNMPv3 traps. SNMPv1 and SNMPv2 work without the node being added to the SolarWinds product. 




Last modified