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Home > Success Center > Orion Platform > Set up Orion SMS or email alerts

Set up Orion SMS or email alerts

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Created by Malik Haider, last modified by carolyn.mazenko on Sep 10, 2018

Views: 13,597 Votes: 9 Revisions: 25

Updated July 10, 2018


This article describes how to set up the Orion Platform to send alerts to mobile devices by configuring a trigger action that sends text or email to recipients using either PageGate or a wireless communications provider. See Alerting resources for Orion Platform products to learn about handling alerts with other products such as Slack.


Any currently supported Orion Platform product

Support for text or email, which you can configure by either:


To set up SMS or email alerts in the Orion Platform:

  1. In the Orion Web Console, navigate to Settings > All Settings > Manage Alerts.
  2. Click Add New Alert and begin creating the alert.
  3. When you reach the Trigger Actions page, click Add Action.
  4. To use PageGate, select Dial Paging or SMS Service.  

    To use an email gateway via a wireless provider, select Send and E-Mail/Page

    When adding email addresses, use the format specified by your provider (for example,

  1. Finish configuring the alert by following the on-screen prompts.


Note these details about sending alerts externally:


For more information about alerts, see:


These PageGate links are hosted by NotePage, Inc., © 2018, available at, obtained on July 9, 2018:


Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

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