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Home > Success Center > Orion Platform > Polling engine takes a very long time to start after reboot and the MSMQ advises it took 20 mins to load

Polling engine takes a very long time to start after reboot and the MSMQ advises it took 20 mins to load

Updated October 16, 2017

Overview

You notice the polling engine server takes a very very long time to start after a reboot.

 

Windows event logs show an error such as:

 

Log Name:      System
Source:        Service Control Manager
Date:          27/09/2017 15:29:59
Event ID:      7044
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      hostname
Description:
The following service is taking more than 16 minutes to start and may have stopped responding: Message Queuing
 
Contact your system administrator or service vendor for approximate startup times for this service.
 
If you think this service might be slowing system response or logon time, talk to your system administrator about whether the service should be disabled until the problem is identified.
 
You may have to restart the computer in safe mode before you can disable the service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="32768">7044</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2017-09-11T10:29:59.265625000Z" />
    <EventRecordID>16603328</EventRecordID>
    <Correlation />
    <Execution ProcessID="576" ThreadID="580" />
    <Channel>System</Channel>
    <Computer>hostname</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">Message Queuing</Data>
    <Data Name="param2">16</Data>
  </EventData>
</Event>

 

Environment

 

Cause 

The MSMQ has orphaned data.

 

 

 

 

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