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Home > Success Center > Orion Platform > Orion Documentation > Orion Platform Administrator Guide > Use alerts to monitor your environment > Send alerts to specific contacts using the Orion Platform

Send alerts to specific contacts using the Orion Platform

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Created by Melanie Boyd, last modified by Magdalena.Markova on Dec 18, 2018

Views: 1,118 Votes: 0 Revisions: 8

This topic applies to all Orion Platform products except for the following products:

APMEOCETSWPM

When you have people or groups that are responsible for different monitored objects, you might only want them to receive alerts for objects for which they are responsible.

  1. Create a custom property called ContactEmail.
  2. Enter the email address for each monitored object.
  3. Create an alert that sends an email when an object goes down.
  4. On the Trigger Action page in the Alert builder wizard, add an Email action. Because you want the recipient of the email to be variable depending on who the ContactEmail is, you need to add a variable to the Recipients section.

    The variable ensures that your alert email is only delivered to people who are listed in the ContactEmail custom property.

    The To: field does not have an Insert Variable button, so if you have labeled your custom property something other than ContactEmail, open the Message section, click Insert Variable to find the custom property, and cut and paste the variable into the To field.

    File:Success_Center/New_Articles/NPM-CHM-Import/Onboarding-Guide-CHM/0F0/050/Specific_contact.png

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