Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Orion Platform > Orion Documentation > Orion Platform Administrator Guide > Poll devices with SolarWinds Orion agents

Poll devices with SolarWinds Orion agents

Table of contents
No headers
Created by Caroline Juszczak, last modified by Magdalena.Markova on Sep 14, 2017

Views: 1,637 Votes: 0 Revisions: 5

Updated: June 11, 2018

This Orion Platform topic applies to the highlighted products:

DPAIMEOCETSIPAMLMNCMNPMNTASAMSRMUDTVMANVNQMWPM

An agent is a software that provides a communication channel between the Orion server and a Windows or Linux/Unix computer. Products install plugins on agents to collect the data that the agents send back. This can be beneficial in situations such as:

  • Polling hosts and applications behind firewall NAT or proxies.
  • Polling nodes and applications across multiple discrete networks that have overlapping IP address space.
  • Secure, encrypted polling over a single port.
  • Support for low bandwidth, high latency connections.
  • Polling nodes across domains where no domain trusts have been established.
  • Full, end-to-end encryption between the monitored host and the main polling engine.

You can monitor servers hosted by cloud-based services such as Amazon EC2, Rackspace, Microsoft Azure, and other Infrastructure as a Service (IaaS).

After deployment, all communication between the Orion server and the agent occur over a fixed port. This communication is fully encrypted using 3072-bit TLS encryption. The agent protocol supports NAT traversal and passing through proxy servers that require authentication.

Learn more:
Last modified

Tags

Classifications

Public