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Orion Platform requirements

Created by Magdalena.Markova, last modified by Magdalena.Markova on Jun 29, 2017

Views: 3,224 Votes: 0 Revisions: 4

Updated: March 14, 2018

These are the minimum requirements for all products on the Orion Platform. For additional information on requirements and configurations, see the Orion multi-module system guidelines.

  • Multiple Orion server installations using the same database are not supported.
  • Your Orion server and your SolarWinds Orion database must use separate servers.

Software requirements

  • SolarWinds only supports installing the Orion agent on domain controllers. Do not install any other SolarWinds products on domain controllers.
  • SolarWinds does not support the installation of any Orion product on the same server as a Microsoft SharePoint, Microsoft Exchange, or Research in Motion (RIM) Blackberry server.

The following table lists software requirements and recommendations for a SolarWinds installation on both physical and virtual computers.

Software Requirements
 

Operating system

  • Windows Server 2012 and 2012 R2
  • Windows Server 2016

Installing SolarWinds NPM on Windows Server 2012 R2 Essentials or Windows Server Core is not supported.

 

Desktop operating systems, such as Windows 8.1, 64-bit (not Standard Edition), are supported for evaluation environments only. To make a smooth transition from your evaluation to production deployment, SolarWinds recommends that you avoid installing evaluations on desktop operating systems.

Operating system languages

  • English (UK or US)
  • German
  • Japanese
  • Simplified Chinese

IP address version

IPv4

IPv6 implemented as a dual stack

CIDR notation is not supported for IPv6 addresses.

Web server

Microsoft Internet Information Services (IIS), version 8.0 or later

Use default settings for Anonymous Authentication of the SolarWinds NetPerfMon website (Enabled).

IIS is installed by the SolarWinds installer. You can install this software manually to reduce your installation time or network bandwidth.

.NET Framework

.NET 4.6.2

Run the same version of. NET on your primary server and any Additional Polling Engines or Additional Web Servers in the environment.

Services

The following services must be running after installation is complete to collect syslog messages and traps:

  • SolarWinds Syslog Service
  • SolarWinds Trap Service

Web console browser

  • Microsoft Internet Explorer version 11 or later with Active scripting
  • Microsoft Edge
  • Firefox 52.0 or later
  • Chrome 58.0 or later

Do not enable Enterprise Mode on Internet Explorer. This setting forces Internet Explorer to emulate version 7, which is not supported.

Web console screen resolution

1024 by 768

Account privileges

SolarWinds recommends that SolarWinds Orion administrators have local administrator privileges on the Orion server to ensure full functionality of local SolarWinds tools.

SolarWinds Orion user accounts limited to the Orion Web Console do not require local administrator privileges.

Server port requirements

  • Ports 4369, 25672, and 5672 are opened by default on the main server for RabbitMQ messaging. These ports can be blocked by the firewall. When running SolarWinds High Availability, make sure port 4369 is open.
  • RPC ports > 1024 (TCP, bidirectional) is used by the Job Engine v2 process to communicate with network devices.
  • If your devices do not use the default syslog port to send messages, you must also modify the Orion server to listen to that port.

 

Port Protocol Service/
Process
Direction Description Encryption
12 UDP SNMP Informs Bidirectional Receive trap messages n/a
user-defined, default: 22 SSH SolarWinds Job Engine v2

IIS
Bidirectional Port for accessing ASA devices through the CLI

Device

-based

25 TCP SolarWinds Alerting Service V2 Outbound SMTP port for non-encrypted messages n/a
53 UDP SolarWinds Job Engine v2 Bidirectional Resolving DNS queries n/a
80 TCP IIS Inbound

Default additional web server port. If you specify any port other than 80, you must include that port in the URL used to access the web console. For example, if you specify an IP address of 192.168.0.3 and port 8080, the URL used to access the web console is http://192.168

.0.3:8080. Open the port to enable communication from your computers to the Orion Web Console.

The port might also be used for Cisco UCS monitoring.

n/a
161 UDP SolarWinds Job Engine v2

SolarWinds Cortex
Bidirectional Send and receive SNMP information SNMP v1 and v2 are unencrypted. SNMP v3 uses AES & 3DES encryption.
162 UDP SolarWinds Trap Service Inbound Receive trap messages n/a
443 TCP IIS Inbound Default port for https binding. SSL
465 TCP SolarWinds Alerting Service V2 Outbound SMTP port used to send TLS-enabled email alert actions SSL
514 UDP SolarWinds Syslog Service Inbound Receive syslog messages n/a
587 TCP SolarWinds Alerting Service V2 Outbound SMTP port used to send TLS-enabled email alert actions TLS
1433 TCP SolarWinds Alerting Service V2

SolarWinds Administration Service

SolarWinds Information Service

SolarWinds Information Service V3

SolarWinds Orion Module Engine
Outbound Communication between the SolarWinds server and the SQL Server. n/a
1434 UDP

SolarWinds Alerting Service V2

SolarWinds Administration Service

SolarWinds Information Service

SolarWinds Information Service V3

SolarWinds Orion Module Engine
 

SQL Browse Service

Outbound

Communication with the SQL Server Browser Service to determine how to communicate with certain non-standard SQL Server installations. Required only if your SQL Server is configured to use dynamic ports. For more information, see

this

Microsoft Technet

article.

n/a
17777 TCP SolarWinds Orion Module Engine

SolarWinds Information Service

SolarWinds Information Service V3

SolarWinds Cortex
 
Bidirectional Communication between services and SolarWinds Orion module traffic.

Communication between the Orion Web Console and the polling engine.

Communication between the main server and pool members.
 
RSA handshake, AES 256 communication using WCF

TLS 1.2 with Cortex
17778 HTTPS SolarWinds Agent Inbound to the Orion server Required for access to the SWIS API and agent communication SSL
1801 TCP MSMQ Bidirectional

MSMQ WCF binding (for more information see this KB: http://support.

microsoft.com/kb

/183293)

WCF
5671 TCP RabbitMQ

AMQP
Bidirectional For encrypted RabbitMQ messaging (AMQP/TLS) into the main polling engine from all Orion servers.

Sending messages to RabbitMQ.
TLS 1.2
53679 - 53681, or other randomly assigned ports UDP SolarWinds Cortex Bidirectional Send and receive SNMP information. Depends on configuration

Hardware requirements

The following table lists minimum hardware requirements and recommendations for your SolarWinds server on both physical and virtual computers.

Use the minimum hardware configuration if you are evaluating the product or do not anticipate heavy usage.

SolarWinds strongly suggests using the recommended hardware configuration to avoid potential performance issues caused by a heavy load or custom configurations such as increased data retentions or more frequent polling intervals.

Installing multiple SolarWindsOrion Platform products on the same computer may change the requirements.

Hardware requirements are listed by SolarWinds NPM license level.

Hardware

SL100, SL250, SL500

SL2000

SLX

CPU

Quad core processor or better

Quad core processor or better

Quad core processor or better

Do not enable Physical Address Extension (PAE).

Hard drive space

10 GB minimum

20 GB recommended

15 GB minimum

40 GB recommended

30 GB minimum

40 GB recommended

Two 146 GB 15K (RAID 1/Mirrored Settings) hard drives are recommended with a dedicated drive for the server operating system and SolarWinds installation.

Some common files may need to be installed on the same drive as your server operating system. You may want to move or expand the Windows temporary directories.

Memory

6 GB minimum

8 GB recommended

8 GB minimum

16 GB recommended

16 GB minimum

32 GB recommended

Database server (SQL Server) requirements

The following table lists software and hardware requirements for your SolarWinds Orion database server using SolarWinds NPM license levels.

The Orion server and the SolarWinds Orion database must use separate servers.

If you install on a virtual machine, you must maintain your SQL Server database on a separate, physical drive.

Requirements SL100, SL250, SL500 SL2000 SLX

SQL Server

SolarWinds supports Express, Standard, or Enterprise versions of the following:

  • SQL Server 2012
  • SQL Server 2012 SP1
  • SQL Server 2012 SP2
  • SQL Server 2012 SP3
  • SQL Server 2014
  • SQL Server 2014 SP1
  • SQL Server 2014 SP2
  • SQL Server 2016
  • SQL Server 2016 SP1
  • SQL Server 2017 (including installations on Linux)

SolarWinds strongly recommends using the 64-bit version of SQL Server.

  • Due to latency effects, SolarWinds does not recommend installing your SQL Server and your Orion server or additional polling engine in different locations across a WAN. For more information, see Install SolarWinds software and SolarWinds database (SQL Server) across a WAN.
  • You can set the database recovery model to Full Recovery if your Orion Database is hosted on a SQL Cluster or if you use Always On Availability. However, you must back up your database regularly and ensure that volume you store your transaction log has free space that is at least equal to or greater than the size of your Orion database. Your transaction logs will continue to grow indefinitely until a database backup is performed and the transactions committed to the database. We recommend daily database backups when you use the Full Recovery model.
  • SolarWinds recommends Simple database recovery mode to ensure best performance.

SQL Server collation

  • English with collation setting SQL_Latin1_General_CP1_CI_AS
  • German with collation setting German_PhoneBook_CI_AS
  • Japanese with collation setting Japanese_CI_AS
  • Simplified Chinese with collation setting Chinese_PRC_CI_AS

We support CI database on an CS SQL Server.

We do not support case-sensitive databases.

CPU

Quad core processor or better

Dual quad core processor or better

Dual quad core processor or better

Hard drive space

20 GB minimum

40 GB recommended

50 GB minimum

100 GB recommended

100 GB minimum

400 GB recommended

SolarWinds recommends the following configuration:

  • A hardware RAID Controller with a battery backed-up write back cache
  • Disk Subsystem 1 Array 1: 2x 146 GB 15K disks RAID 1 (mirroring) for the OS
  • Disc Subsystem 2 Array 2: 2x 146 GB 15K disks RAID 1 (Pagefile + Extra Storage)
  • Disk Subsystem 3 Array 3: with 6x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for your SQL MDF and FILEGROUPS.
  • Disk Subsystem 4 Array 4: with 4x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for your SQL LDF Transaction LOG file
  • Disk Subsystem 5 Array 5: with 4x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for your tempdb data file
  • Disk Subsystem 6 Array 6: with 4x 15k 146 GB or 300 GB disks configured in a RAID 0 array for your tempdb log file
  • Due to intense I/O requirements, a RAID 1+0 drive is strongly recommended for the SolarWinds database, data, and log files with a dedicated drive for the server operating system and tempdb files.
  • Other RAID configurations can negatively affect your SQL Server's performance.
  • Mirrored drives for the OS and RAID 1+0 for database data files are recommended.
  • Solid state drives (SSD) are recommended for all components.

Some common files may need to be installed on the same drive as your server operating system. You may want to move or expand the Windows or SQL temporary directories.

Memory

SL100

4 GB minimum

8 GB recommended

16 GB minimum

64 GB recommended

64 GB minimum

128 GB recommended

SL250 & SL500

8 GB minimum

16 GB recommended

Authentication

Either mixed-mode or Windows authentication. If you require SQL authentication, you must enable mixed mode on your SQL server.

Other software

If you are managing your SolarWinds Orion database, SolarWinds recommends you install the SQL Server Management Studio component on your Orion server.

The Installation Wizard installs the following required x86 components if they are not found on your Orion database server:

  • SQL Server System Common Language Runtime (CLR) Types. Orion products use secure SQL CLR stored procedures for selected, non-business data operations to improve overall performance.
  • Microsoft SQL Server Native Client
  • Microsoft SQL Server Management Objects

 

See also:

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