Submit a ticketCall us

Bridging the ITSM Divide
Integrated help desk and remote support software for faster resolution

Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line. Register Now.

Home > Success Center > Orion Platform > Orion Documentation > Orion Platform Administrator Guide > Monitor hardware health > Edit hardware health thresholds

Edit hardware health thresholds

Table of contents
No headers
Created by Caroline Juszczak, last modified by Magdalena.Markova on Nov 03, 2016

Views: 117 Votes: 0 Revisions: 4

Hardware states displayed in the Orion Web Console change based on thresholds set for the sensors. You can either use thresholds available on the device, set a sensor to always appear to be up, or customize thresholds.

When values polled on a node reach the threshold value, an event triggers together with the alert "Hardware is in warning or critical state."

To find all sensors available on a node, select Node in the Group By list, and select the node.

  1. Go to Manage Hardware Sensors view (Settings > All Settings > Node & Group Management > Manage Hardware Sensors).
  2. Select the sensor that you want to edit, and click Edit Thresholds.
  3. Select how you want to change the selected hardware sensor's status:

    Use Orion Defaults

    This is the default setting. Use the built-in Orion logic to translate thresholds configured on the device to statuses. 

    Force to Up

    If you are not concerned about a sensor, select this option. The sensor will always be displayed as UP, ignoring the real data from the sensor.

    Set Custom Thresholds

    Use the dynamic query builder to define the status for the selected sensor.

  4. Click Submit.

The status of the hardware health sensor will now be governed by the specified threshold.

 
Last modified

Tags

Classifications

Public