Submit a ticketCall us

AnnouncementsTHWACKcamp 2018 is here

2018 is the seventh year for THWACKcamp™, and once again we’ll be live October 17 – 18 with packed session tracks covering everything from network monitoring and management, to change control, application management, storage, cloud and DevOps, security, automation, virtualization, mapping, logging, and more.

Register for online sessions.

Home > Success Center > Orion Platform > Orion Documentation > Orion Platform Administrator Guide > High Availability in SolarWinds products > Set up the default High Availability email

Set up the default High Availability email

Table of contents
No headers
Created by Magdalena.Markova, last modified by Magdalena.Markova on Dec 08, 2016

Views: 486 Votes: 0 Revisions: 3

Updated: September 13, 2017

This Orion Platform topic applies to the highlighted products:

DPAIMEOCETSIPAMLMNCMNPMNTASAMSRMUDTVMANVNQMWPM

The information you provide in the default email action is used to send email messages when there is a status change in an HA pool member, facility, or resource. This is also used as the default information for the Send an Email/Page alert action.

While the information in the default email action is used by default for all SolarWinds email notifications, High Availability-specific notifications are sent independent of the SolarWinds alerting service. When the SolarWinds alerting service or the database is down, you can still receive email notifications for failover events as long as there is a network connection available and your SMTP server is up.

  1. Click Settings > All Settings in the menu bar.
  2. Click Configure Default Send Email Action.
  3. Under the Default Recipients heading, provide the email addresses of all default recipients for any email alert action. For example: 

    email@company.comemail2@company.com; distrolist@company.com

    Separate email addresses with a semicolon.

  4. Provide the default sender and reply address.
  5. Enter the default SMTP server information.

    Selecting SSL encryption automatically changes the SMTP port number to 465.

 
Last modified

Tags

Classifications

Public